Shipping, Returns & Exchanges Policy
Shipping Lead Times
Most standard orders will ship the same or next day. Orders placed late Friday, Saturday and Sunday will ship Monday or Tuesday. Very large orders, custom orders, orders involving engraving or assembly may require additional time to process.
We gladly accept returns and exchanges
Contact us within 7 business days from postal delivery for approval.Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Credit is applied to the cost of the item only. Actual shipping charges incurred by the seller are not refundable. (Credit will be applied to original payment method less the sellers shipping and handling costs)
Conditions of Exchange
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyer pays the new shipping charge for the exchange. Credit is applied to the cost of the item only. Actual shipping charges incurred by the seller are not refundable. (Credit will be applied to original payment method less the sellers shipping and handling costs)
Incorrect Addresses, Lost or Stolen Shipments
Buyers are responsible for providing a safe & secure place for receiving their parcels. If the neighborhood is not safe, we suggest you route packages to your workplace, another safe location or get a PO box. If items show a delivered status, we are unable provide a refund. Buyers are responsible for providing accurate & complete shipping information. We are not responsible and are unable to issue a refund if your item is shipped to the wrong or inaccurate address. As, always, please contact us if you need have any problems so we can assistance you as a quickly as possible.
We can not accept cancellations or refunds for these items
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
- Custom quantities
- Custom fullfillment programs
- Custom or personalized orders
- Digital downloads
- Items on sale